Sales Coordinator
Position Title: Sales Coordinator
Effective Date: March 23, 3023
Department: Customer Service Department
Immediate Supervisor: Customer Service Supervisor
POSITION SUMMARY:
Reporting
to the Customer
Service Supervisor, the Sales Coordinator is first and
foremost the frontline contact with Winpak Films Inc’s (WFI) customers. The Sales Coordinator's role in
Quality Assurance is the timely processing, organization and dissemination of information
from both external and internal customers.
This leadership role (1) provides excellent communication with both
customers and the sales group, (2) assists WFI in the development and
maintenance of critical business, and (3) demonstrates the Company’s commitment
to superior quality and responsiveness.
EXPERIENCE:
1-2
years Sales Coordinating experience in a manufacturing environment required
EDUCATION:
AA
degree required or equivalent work experience
SPECIAL QUALIFICATIONS:
Computer
literate
Math
skills
Good
Communication skills
Customer
Focused
Positive
Attitude
Excellent
Organizational skills
Attention
to Detail
Self
Motivated
Flexibility
Excellent
interpersonal skills-Team Player
Good
Problem Solving and Decision Making Skills
PHYSICAL DEMANDS:
Occasionally required to lift or carry up to 30 pounds. Occasional bending, squatting, climbing and
reaching above shoulder level. Required
to use minimum of one hand for simple grasping, writing or data entry
POSITION RESPONSIBILITIES:
Confirms
that WFI can meet the customer’s purchase order requirements; informs the
customer and/or sales group promptly if not.
Calculates
order data such as roll OD, roll footage, weight and units per box/roll,
and weight per thousand units.
Enters orders within (24)
hours.
Enters
Product Specifications as part of order entry process for new items.
Processes
Item Specification Change Form for appropriate approval and enters all
approved changes by customer to the
Specification database.
Identifies
and presents any price discrepancies to the Pricing Data Base Coordinator,
National Sales Manager
or Sales Director for approval.
Coordinates
information between the Production Control, Production, Sales, Shipping,
Credit, Purchasing, and Accounting departments to ensure that the
customer’s needs are being met.
Makes
financially responsible business decisions regarding expedited shipments with
the CS Manager or Material Manager’s approval for orders that require
delivery in less than the normal transit time.
Logs
completed orders on Shipping log as required.
Takes
on Inside Sales responsibilities and solicits new orders from House
Accounts.
Actively
participates in selling excess inventory from stock, make and hold, film
for sale and left over R&D/Sample material.
Enters
the Complaint/Authorization for Return Goods and Corrective Action into
the Data Base within 24 hours of receipt of claim from customer.
Authorizes
the return of defective material per Company policy and procedures.
Actively
reviews Open Order report to assess order status and close out or change
dates as required.
Answers
individual and department telephones promptly.
Responds to the requests of
customers and the Sales staff in a timely manner.
Returns phone calls same
day.
Informs
the customer and the Sales staff when orders are put on credit hold.
Coordinates
with the Sales staff on customer credit issues.
Maintains
up-to-date on hand stock and makes and holds reports for the Sales staff
and/or for customers.
Other
duties as assigned by the Customer
Service Manager.
Winpak Ltd., a public company, operates ten production facilities in Canada, the United States and Mexico, with its Corporate office located in Winnipeg. Continued growth in sales has positioned the company as one of the premiere leaders in the North American market for the supply of flexible and rigid plastic packaging products.
Winpak offers competitive salary and benefit packages as well as excellent opportunities for professional growth and development based upon the global location of the available position.
Qualified individuals are invited to submit a resume and salary expectations to:
Human Resources Department, Winpak Films, 100 Wihuri Parkway, Senoia, GA 30276, Email: wfijobs@winpak.com, Fax: 678-329-2031
Winpak is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law. Pre-employment drug/alcohol/background screening may be required based on facility location.
Although we appreciate all applicants, only qualified applicants will be considered for interviews.