Customer Service

At Winpak, quality is not only measured by the packaging products Winpak produces but also the level of customer service in delivering those goods. Winpak provides food, health care, and industrial packaging solutions to companies around the world. While Winpak's customers may include many Fortune 500 companies, Winpak is proud, and structured, to partner with companies of all sizes.

Each customer, large or small, receives individual personalized care from a member of an assigned customer account team. The customer account team is comprised of a sales representative, a sales coordinator, and a technical service engineer. Together, the customer account team works to ensure that all of customers' expectations are satisfied.

Beyond the customer account team, Winpak customers have access to a wealth of expertise and application focused technical and engineering services. This includes on-site repair and service of Winpak packaging equipment, application and packaging consultation, as well as testing and packaging trials on-site or in plant laboratories.

Winpak will continuously strive to meet the challenges of providing competitively priced, quality packaging products and services to customers. The Company's success is dependent upon the customer's success. Winpak's primary focus is, and shall remain, to gain customer confidence and loyalty. Quality is of utmost importance.